Privacy policy

This Privacy Policy explains how The Earth Shop collects, uses, and protects your information when you visit our website, place an order, contact us, or interact with our store at theearthshop.co.

Information We Collect

When you place an order or contact us, we may collect your name, email address, phone number, shipping address, billing details, order details, and any message you send to us.

How We Use Your Information

• To process and deliver your orders
• To contact you about your order or inquiry
• To provide customer support
• To improve our products, website, and customer experience
• To send updates or promotional messages if you choose to receive them

Payments

Payments are processed securely through the payment methods available on our Shopify store. The Earth Shop does not store your full card details.

Shipping Partners

We may share the required delivery information with our shipping partner, including Bosta Egypt, so your order can be delivered correctly.

Marketing

If you subscribe to marketing messages, we may contact you with product updates, offers, launches, or announcements. You can unsubscribe at any time.

Data Protection

We take reasonable steps to protect your personal information. However, no online system is completely secure, and customers should also take care when sharing information online.

Contact Us

If you have any questions about this Privacy Policy, contact us at beenatural@theearthshop.co.